Regular chat tools (Intercom, Tidio, etc.) require someone to sit at a computer and respond. When the office is closed or everyone is busy, visitors face a queue or no answer at all.
1. Answers from your information. The agent can use approved answers about products, services and policies.
2. Keeps the conversation moving. Customers can get help without leaving the channel you selected.
3. Takes actions when connected. Booking and other tasks need a system Aveexia supports.
4. Hands off with context. When your team needs to step in, the customer's question and earlier replies come with it.
5. Helps spot repeat questions. Your team can see where customers get stuck and update business information.
Want to compare with regular chat or check pricing? Read how Aveexia works and see pricing.