Channels

One agent across the channels your customers use.

One AI agent across web chat, email, SMS, WhatsApp and Voice. Keep the conversation connected as customers move from a question to the next step.

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01Web ChatCustomers can ask questions right on your website. Aveexia answers from your business information, asks useful follow-ups and hands over cases that need a person.02EmailAveexia reads the full email thread and drafts a reply in your team's voice. Your team can review it before it is sent.03WhatsAppMeet customers in WhatsApp and keep the conversation and its context together for your team.04SMSSend short updates and follow-ups without losing the customer conversation behind them.05VoiceCallers can ask, interrupt and change direction. Aveexia keeps the context and can bring in your team when needed.