Understand
Use patient-facing service information, practical preparation and configured routing rules.
Customers often ask about care pathways, opening hours, booking and what to prepare before a visit. Aveexia uses patient-facing service information, practical preparation and configured routing rules to answer and gives your team the relevant context when a request needs follow-up.
Use patient-facing service information, practical preparation and configured routing rules.
Give a clear reply and keep the conversation in context.
Guide a visitor to the right next step without giving clinical advice