Booking can be a useful next step when customers often ask about appointments. To add or change a booking, Aveexia needs access to your calendar or booking system.
What we review: which system you use, what customers should be able to book and when a team member should take over. I confirm whether the connection is supported before including it in a pilot.
If the system is not supported: the agent can collect the customer's request and pass it to your team for follow-up.