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Getting started & practical1 min readAveexia editorial

How Aveexia Works Step by Step

Aveexia uses approved business information, follows agreed actions and hands over when your team needs to step in.

Aveexia answers from approved business information. Booking and other actions need a supported system; otherwise, the agent hands the request to your team.

A customer asks a question in a channel selected for the pilot. Aveexia uses your approved business information to reply in the same conversation.

When the customer needs to do more: the agent can follow an agreed action if a supported connection is available, such as a booking workflow. I confirm the system and scope when we review the application.

When a person is needed: Aveexia hands over the conversation with its context intact, so the customer does not have to start again.

Aveexia is currently available by application. I personally onboard selected businesses.

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