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Customer service & automation1 min readAveexia editorial

What Is an AI Receptionist?

An AI receptionist can answer questions and collect enquiries. Booking, voice and other actions vary by vendor.

An AI receptionist is software that can answer practical questions and collect enquiries across selected channels. Features such as booking and voice depend on the vendor and setup.

An AI receptionist is an AI agent that can be a first point of contact for customer questions. It can answer from approved business information and collect enquiries. Supported channels, bookings and other actions depend on the service.

An AI agent can help with recurring questions while people take over exceptions and matters that need judgement. Calendar booking requires a connected system that is supported.

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