Aveexia FAQ

Can the AI receptionist book directly into my calendar?

Answers about Aveexia, AI customer service and getting started with a pilot.

06 answersProduct, pilot and support

Direct answers

What you need to decide

Clear answers to the questions teams ask before choosing an AI support agent.

01

Can the AI receptionist book directly into my calendar?

This is possible when your calendar is supported and the booking workflow is configured. I confirm the system and scope when we review a pilot application.

02

Can customers reschedule or cancel through the AI?

Rescheduling and cancellations require support from the connected booking system. I review what your system allows before a pilot.

03

Are reminders sent automatically before booked meetings?

Reminders require a supported messaging connection. If they matter to your workflow, we review that as part of the pilot.

04

Can the AI handle multiple calendars, for example for different staff members?

That depends on the supported booking system and how it handles resources. I confirm this if you apply for a pilot.

05

What happens if two customers try to book the same slot at the same time?

That depends on how the connected booking system handles simultaneous bookings. We check this before using that workflow.

06

Can I restrict which times the AI is allowed to book?

Available booking rules depend on the connected system and the pilot workflow.