Aveexia FAQ

How does an AI chatbot capture leads better than a contact form?

Answers about Aveexia, AI customer service and getting started with a pilot.

06 answersProduct, pilot and support

Direct answers

What you need to decide

Clear answers to the questions teams ask before choosing an AI support agent.

01

How does an AI chatbot capture leads better than a contact form?

A chat can collect details step by step, while a form suits visitors who already know what they want to share. Which works better depends on your visitors and follow-up process.

02

Can the AI qualify leads automatically?

The AI can collect agreed details and pass them to your team. Lead scoring requires a supported workflow.

03

Where do leads captured by the AI go?

That depends on the supported connection and pilot workflow. I confirm the destination and fields during the application review.

04

Does AI-driven lead generation work outside regular business hours when configured?

A configured workflow can receive enquiries outside business hours. Your team then follows up according to the hours and process you set.

05

Are AI-generated leads lower quality than manually collected ones?

There is no general answer. Quality depends on the questions you ask, the information a customer shares and how your team follows up.

06

Can I see statistics on captured leads?

Available reporting depends on the workflow and selected plan. Tell us which measures matter and we will review them before a pilot.