Aveexia FAQ

What notice period applies for Aveexia?

Answers about Aveexia, AI customer service and getting started with a pilot.

06 answersProduct, pilot and support

Direct answers

What you need to decide

Clear answers to the questions teams ask before choosing an AI support agent.

01

What notice period applies for Aveexia?

The notice period is set out in your SaaS agreement – check the contract terms or contact support for exact details for your plan.

02

Can I cancel the agreement at any time?

Most subscription agreements can be cancelled on an ongoing basis, but the notice period determines when the agreement actually ends.

03

What happens to my data if I cancel the agreement?

Under GDPR, personal data should be deleted or anonymised after the agreement ends, unless another legal basis exists for continued storage – this should be set out in the agreement.

04

Can I change plans without cancelling the whole agreement?

If you continue after the pilot, we review the plan, agreement and any changes together.

05

Is there a commitment period on the agreement?

This varies between vendors and plans – always check if a discounted plan comes with a commitment period before signing.

06

Who do I contact to cancel the agreement?

Follow the cancellation terms in your agreement. Contact Aveexia through the contact form if you need help.