Can I switch from another AI chatbot vendor to Aveexia?
Apply for a pilot and we will review your current setup, business information and integrations together. I will confirm what can carry over and what needs to be prepared again.
Aveexia FAQ
Can I switch from another AI chatbot vendor to Aveexia?
Answers about Aveexia, AI customer service and getting started with a pilot.
06 answersProduct, pilot and support
Direct answers
What you need to decide
Clear answers to the questions teams ask before choosing an AI support agent.
Does switching vendors take a long time?
Aveexia personally onboards selected businesses. Before a pilot, I review your channels, information and integrations with you.
Can I run Aveexia in parallel with my old solution during the transition?
It may be possible to test a focused workflow alongside your current solution. I confirm the setup and channels when we review the application.
Do I need to cancel my old agreement before switching?
Do not cancel a working service until you have confirmed the pilot scope and any ongoing arrangement with Aveexia.
Can Aveexia's support help with the switch?
I review the current workflow with selected pilot businesses and help plan the next step.
What's the most common reason businesses switch vendors?
Usually insufficient Swedish support, expensive add-on services, or the old solution not handling the call volume or functionality the business now needs.