Aveexia FAQ

Which languages can an AI receptionist handle?

Answers about Aveexia, AI customer service and getting started with a pilot.

06 answersProduct, pilot and support

Direct answers

What you need to decide

Clear answers to the questions teams ask before choosing an AI support agent.

01

Which languages can an AI receptionist handle?

Language support varies by service. Check which languages have been tested in the channel and workflow you need.

02

Does the AI switch language automatically based on the visitor?

That depends on the service and channel. Include the languages you need in your application, and I will confirm what can be tested in a pilot.

03

Do I need to write the knowledge base in multiple languages?

Include the languages your customers use in your application, and I’ll confirm what can be tested in the pilot channels.

04

Does multilingual support also work for voice calls?

Voice and language should be tested together in the intended channel. Ask which languages can be included in the pilot voice workflow.

05

Is multilingual support more expensive?

It varies by vendor and plan. Check which languages are included and whether extra costs apply.

06

Can I limit which languages the AI responds in?

Yes, you can usually control which languages are enabled if you only want to offer support in a few specific languages.