The AI chatbot market is full of vendors describing themselves with the same words: "smart", "simple", "powerful". To actually compare them, you need to go deeper than the marketing copy.
1. Where is data stored? Require a written data processing agreement and confirmation of EU data storage.
2. How good is Swedish language understanding, really? Test with your actual customer questions, not the vendor's sample text.
3. Which integrations are included in the base price? Calendar and CRM are standard with most vendors, but check what costs extra.
4. What does the pricing model look like at your actual volume? Calculate a few different scenarios, not just the vendor's default example.
5. What happens if you want to switch vendors later? Ask about the notice period and whether you can export your knowledge base.
For a more thorough walkthrough, see our complete guide to choosing an AI chatbot vendor. And if you want to see how Aveexia answers these questions directly: book a demo.